"This is a very heartfelt endorsement for Matt Brown. I think he is amazing. After an exploratory conversation, I found out that I was essentially leaving money on the table with my emails. He helped us see where the low hanging fruit was in our business. From there, we migrated from ConvertKit over to ActiveCampaign. All of this is really priming us for scaling. I highly recommend his work. If you're thinking about hiring Matt, what is stopping you? He's gonna help you get your life and emails in order and help you scale your business."

Patty DominguezFounder of Positioning to Profit

"I hired Matt to write the emails for a product launch. We were looking for someone who could understand the voice of our members, and to speak to them in a way that cuts through the fog. When we closed the doors, his emails generated more than $20,000 USD in new monthly recurring revenue for our membership site. What's more, Matt made the complex process of a launch simple, easy, and fun. If you ever get the opportunity, hire him. Matt is more than a copywriter — he's a strategic partner in the success of your business. I highly recommend Matt to you and your business needs."

George PapazovFounder & CEO of TRADEPRO Academy

"When my boss told me she was hiring a consultant, I was a bit wary. I had thought someone from the outside wouldn't understand our business and might end up complicating things rather than making things easier.I couldn't have been more mistaken! Matt took the time to get to know us and our business and asked us just the right questions, with the result being that he quickly understood all about us, the business, and our customers. In fact, it felt like he was part of our team, not an outside consultant.Matt could not be more pleasant and easy to work with. He responds to questions quickly and never talks down to anyone, even when answering the simplest of questions that perhaps one should have figured out the answer to! He is knowledgeable, and anything he doesn't know, he figures out. He explains things clearly, often answering questions in the form of a Loom that shows how to complete a particular task. He even created a Loom library for our business to teach us how to do things on our own.Matt is someone you want on your team, and when his contract with us ended I knew we would miss him! I look forward to having an opportunity to work with him again."

Sarah YasutakeCourage To Create Program Assistant

"One hour with Matt has completely changed how I view the possibilities for my email list in Active Campaign. He showed me so many ways I can optimize my list and build better automations to really build a strong healthy relationship with my list."

Salome SchillackFounder & CEO of Shine and Succeed

"Matt Brown is a genius when it comes to email marketing & strategy! After just a 30-minute call with him, I have such clarity on the next steps I need to take and I have gone from feeling like my head is spinning in circles with automations to calm and confident."

Tammy LantzDietician & Coach

Fulfillment PolicyThis Fulfillment Policy outlines the terms and conditions under which services provided by Matt Brown Marketing are initiated, delivered, and maintained. By engaging with our services, clients agree to the terms specified below.1. Scope of ServicesMatt Brown Marketing provides digital marketing services, with a primary focus on email marketing strategy, campaign development, and consulting. All services are delivered electronically. No physical goods are shipped.2. Project InitiationUpon confirmation of payment, Matt Brown Marketing will contact the client within 1–2 business days to schedule a project kickoff meeting. During this meeting, we will discuss the project scope, confirm timelines, and obtain access to the client’s email marketing platform(s) (e.g., Klaviyo, Mailchimp, etc.).3. Service Delivery TimelineThe timeline for service delivery may vary depending on the scope of work. For most projects, the initial deliverable is provided within 5–10 business days following the kickoff call and receipt of all required materials and platform access from the client.For ongoing monthly retainer services, deliverables will be provided on a rolling basis, as outlined in the service agreement.4. Revisions and Client UpdatesRevisions and updates are provided as part of the agreed-upon scope of work. Turnaround times for updates generally range from 24 hours or more, depending on the complexity of the requested changes. Requests outside the scope of the original agreement may be subject to additional fees.5. Client CommunicationAll communication regarding project status, deliverables, and revisions will be conducted via email unless otherwise agreed upon in writing. Clients may contact us at any time for support, clarification, or updates regarding their service.6. Refund Policy
Due to the custom and consultative nature of our services, all sales are final and non-refundable once work has commenced. Clients may be eligible for a partial refund only if work has not yet started and a written request is submitted within 48 hours of purchase.If a refund is approved, it will be issued to the original payment method within 7–10 business days.Matt Brown Marketing reserves the right to refuse refunds in cases where significant time or resources have already been allocated to the project. Clients are encouraged to ask any questions prior to purchase to ensure our services are a good fit for their needs.7. Contact InformationFor any questions related to this Fulfillment Policy or the delivery of services, clients may contact:Matt Brown Marketing
Email: matt@mattbrowncopy.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Pacific Time)